Our Service And Obligations to you:

We will conduct a fact- find to evaluate your insurance needs with the member of your business that you choose to nominate as your insurance contact (As stated below), who will be responsible for ensuring that your disclosure obligations to insurers are met.

 

We will act as your agent in sourcing a policy to meet your demands and needs and presenting the information provided by your nominated insurance contact in a manner which is clear and accessible to insurers. Where we operate under any delegated authority from insurers we will act as their agent when issuing cover and in handling any claim you may make, and we will always advise you where this is the case.

 

We will advise and make personal recommendation for you after we have assessed your demands & needs and suitability statement, giving reasons for our recommendation.

 

We typically offer advice from a range of insurers, representing a fair analysis of the market, which means that we will have compared products from a sufficiently large range of insurance providers in terms of cover, price, quality of service and other relevant features in order to select appropriate policies for you. However, under certain circumstances we may only deal with a limited panel or single insurer or we may use another, specialist intermediary to access the insurance product that most suits your needs. We will always inform you where this is the case.

 

We usually receive a commission from the insurer and premium finance provider with whom we place your business and, in addition, we will normally make charges as shown in our Terms Of Business Agreement to administer your policy. Prior to the conclusion of each insurance contract, or upon renewal, we will remind you of your right to be advised of the level of commission which we may have received as a result of placing your insurance business.

 

The Member of your business nominated as your insurance contract is: Mr/s Insert Name Here

Please contact us immediately if you wish to change the person in your business nominated as your insurance contact

 

You authorise the following members of your business to make changes under the policy

Signed:…………………………………….. on behalf of Mr/s

Name…………………………………Dated…………………….

Your responsibility to provide information

You have a duty under the insurance act 2015 to make a fair presentation of the risk to insurers. This duty applies when you take out your insurance cover, throughout the life of your policy, and when you renew your insurance.

 

This duty includes a need for nominated insurance contact  (above) to undertake a reasonable search for material information which is known, or ought reasonably to be known, by anyone playing a significant role in making business decisions in your business (such as your company’s principals, directors, senior management or shareholders) and staff responsible for arranging or administering your firm’s insurance.

 

You should advise us of any particular concerns which led you to seek insurance cover and any special or unusual facts relating to the risk.

 

You must ensure that all material statements of fact are substantially correct and not misleading, and any material information which is a matter of expectation or belief (e.g. an estimate or forecast) is provided in good faith.

 

Failure to disclose any material information or change in circumstances to your insurers which could influence the cost, or their decision to accept your insurance, could mean that your policy could be invalidated or cancelled without refund, or that part or all of a claim may not be paid. ‘Material information or changes in circumstances’ could include Your inability to comply with any conditions or warranties applicable to your policy, which should be notified to Us immediately.

 

‘Material statements’ and ‘material information’ are information which could influence the judgement of a prudent insurer in determining whether to take on a risk and on what terms.

 

I understand and accept your Terms of Business and the information provision requirement above

Signed:…………………………………….. on behalf of Mr/s

Name…………………………………Dated…………………….

Download our Documents:

Click here to download a copy of our “Privacy Policy.” Download File

Click here to download a copy of our Terms of Business Agreement Download File

Click here to download a copy of our “Treating Customers Fairly” statement.Download File